On a flight from Denver to Pittsburgh, Captain John Richie gifted his one millionth passenger on board with a HUGE SURPRISE!!!
The Southwest pilot of 22 years announced the news to all the passengers on board over the intercom. “Today is a special day. Ever since I started with Southwest, I’ve kept track of the passengers I’ve flown, and today I’m flying my one millionth passenger.”
Listen to Chad and Jill’s “All the Feels” Story of the Day below to see how he honored his lucky passenger, Miriam!